What Our Customers Say

The best way to judge a moving company is to hear from people who have already hired it. Below are reviews from homeowners, renters and businesses we have moved across Nevada, pulled from Google, Yelp and our own post-move surveys. We don't edit or hide them, including the few that point out where we can do better.

Our Ratings at a Glance

4.9
Google rating
4.8
Yelp rating
2,400+
Verified reviews
96%
Would hire us again

Recent Customer Reviews

Jessica R.

Booked three guys and a truck for our two-bedroom. They got here before the window even started, which I did not expect. Marcus looked at the stairs, looked at our couch, said "we'll take the rail side," and that was that. Four hours, and the bill was what they told me on the phone.

Brian T.

Not one scratch on the walls. They put floor runners down before the first box came in. That's all I really needed.

Maria G.

Danny picked up on the second ring and found me a Thursday slot. Nobody tried to sell me extras. Crew was polite and quick.

Kevin & Amanda L.

Short move, maybe fifteen minutes of driving, but we have an upright piano that was my grandmother's and two antique dressers I'm a little obsessive about. Andre wrapped and crated all of it himself and explained what he was doing as he went. The piano needed a tuning afterwards (it always does), but there wasn't a mark on the wood. Honestly I would have paid more.

Derek S.

They said three-hour minimum, finished in three and a half, and charged me for three and a half. Sounds basic, but I've been burned before.

Linda P.

My mom lived in that house for 40 years and I was dreading this day. Nobody rushed her. One of the guys asked which room she wanted to start in, and they labeled every box so her kitchen was the first thing set up. She was making coffee that same afternoon. I didn't expect to get emotional about a moving company, but here we are.

Tom H.

Small one-bedroom, two movers and a truck. Fast, careful, nothing damaged. My only regret is not adding a third guy because of the stairs. They managed fine, it would just have gone quicker. If you're on the fence, size up.

Rachel M.

I was a nervous wreck about my first long-distance move. Tyler sent me a text from the road somewhere past Barstow, just "all good, on schedule." That one line did a lot for my stress. Truck was at the new place the next morning, like they said.

Carlos D.

I called four companies. Theirs wasn't the lowest quote, but it was the only one that didn't change on moving day. They were careful with my TV and my heavy tool chests too.

Emily W.

New job, one week to get out. They had a crew free that week and texted me updates the whole way. No drama.

Greg & Tina B.

We figured in a small town we'd get whoever happened to be free. Got a proper crew instead, friendly and careful with our furniture.

Natalie K.

Loaded by noon, unloaded by evening. The next day someone from the office called just to ask if we were settled in. I've moved five times and that has never happened.

Ahmed Y.

Second time using them. The crew lead walked me through the plan before anyone touched a box. Same quality as the first time.

Sophie J.

Moved on a brutal August afternoon. The guys drank water constantly and still didn't slow down. They had also told me upfront that summer rates run higher, so the price on the invoice was no surprise.

Mark O.

Whole house, long drive. The driver sent a photo from a fuel stop showing the load strapped down and fine. Tiny thing, but I stopped checking my phone every hour. Everything came off the truck the way it went on.

Dana C.

We run a 12-person office and couldn't afford a day offline, so we moved over a weekend. Desks, monitors and the server rack all made it. I was skeptical about the rack in particular. We were back online at 8 a.m. Monday, and I didn't have to babysit anyone to make that happen.

Patrick F.

I rented my own truck for the drive from Idaho and hired them just for the Reno end. They were already waiting when I pulled up. Handled the heavy stuff (gun safe, washer) without any fuss.

Hannah V.

Lease fell through and I had two days to get out. One phone call and it was booked. Not much more to say.

Luis A.

They called the day before to confirm and showed up early. Easiest move I've done, and I've done six.

Megan S.

Long haul north with a glass cabinet, my husband's record collection and about forty framed photos. The cabinet was the thing I worried about most. It arrived without a chip. The driver checked in every few hours, and when I asked a silly question about the weather over the pass he actually looked it up and told me.

Moved With Us Recently? Tell Us How It Went

Your review helps other Nevada families choose a mover with confidence, and it helps our crews know what they did well. It takes about two minutes. If something didn't go the way you expected, tell us that too. Every review is read by our operations team, and we reply to each one personally, usually within one business day.

Review on Google Review on Yelp

How We Handle Reviews and Feedback

We ask every customer for a review after the move, not only the ones we think went well. That gives you a real picture of what working with us is like, and it gives us honest feedback we can use.

When a review mentions a problem, it goes straight to Sarah Whitfield, who runs operations, and to the crew lead on that job. We call the customer, find out what happened and fix it where we can, whether that means a repair, a refund for a missed service or a conversation with the crew about what went wrong. Many of the changes in how we work, like floor runners on every job and text updates from long-distance drivers, came directly from customer feedback.

What do customers mention most often? Crews that show up on time, careful handling of furniture and a final bill that matches the quote. Those are the three things we train for, and your reviews tell us whether we are getting them right.

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